Frequently Asked Questions

I don’t see a template that matches my bachelorette party, can you make me one?

Yes! I can make a custom template for your parties theme for an additional $40. Let me know your theme and details in the order form.

What newlywed game questions are included?

Access our newlywed game question master list here! 10 questions are included in each game, you’ll select which questions you’d like in the question selection form.

What if I want more than 10 questions or custom questions in my game?

No problem! Both additional and custom questions can be added for $5 per question. Your number of questions will also be reflected on your scorecard (for no additional cost) if purchasing along with your game. You can let me know which additional or custom questions you’d like to add in the question selection form.

What happens after I submit the order form?

You’ll be redirected to pick your 10 questions through the question selection form. An order confirmation and the filming instructions email will then be sent to you and the fiancé within 24 hours after the order form is submitted.

How do I send you our fiancé’s video responses?

Either you or the fiancé can send me the video, doesn’t matter! The filming instructions email will include a link through WeTransfer to upload your response video.

When do you need our video responses by?

Video response due dates are set 3 days before your designated completed game due date to allow ample time for editing. I recommend submitting your order as soon as you’re able to give your fiancé sufficient time to film, their participation is key! Your fiancé’s video response due date and late fees will be clearly designated in the filming instructions email sent to you both. Rush orders available!

What if we need to send our video responses past the due date?

Response videos received within 48 hours of the needed completed game date will result in a $40 fee. Response videos received within 24 hours of the needed completed game date will result in a $60 fee. Cut off dates and late fees will be clearly designated in the filming instructions video sent to both you and the fiancé. Late fees will be listed in your invoice.

When do I pay?

Once your game is done! I will send your game via your preferred method along with a detailed invoice. A secure payment link will be attached to your invoice. All major debit and credit cards are accepted.

I’d like to ask more questions.

Not a problem! My name is Jacqueline, you can contact me directly at customnewlywedgame@gmail.com.